Strobilatinget GmbH respects your privacy and takes all necessary measures to protect your personal data. We are committed to protecting your personal data in accordance with the Data Protection Act of Germany and the General Data Protection Regulation (GDPR) of the European Union

1. Collection and processing of personal data

We only collect and process the personal data that is necessary for the provision of our services. This may include

• First and last name;
• Address;
• Telephone number;
• E-mail address;
• Information about the malfunction of the device.

We only process your data if this is necessary for

• The provision of our services (e.g. for repair orders)
• Communicating with you regarding your orders;
• Invoicing and accounting.

2. Legal bases of the processing

We process your personal data on the basis of

• Your consent (e.g. for the receipt of newsletters);
• The need to fulfil a contract with you (e.g. for repair services)
• The fulfilment of legal obligations, such as accounting and tax law

3. Disclosure of data to third parties

We do not pass on your personal data to third parties without your consent, except in the following cases

• Disclosure due to a legal obligation (e.g. to tax authorities or courts)
• Disclosure to our trusted partners and suppliers who support us in the provision of services (e.g. spare parts suppliers)

4. Storage of data

We only store your personal data for as long as is necessary for the fulfilment of the contract or to comply with legal obligations, including retention periods for tax or accounting purposes

5. Rights of the data subjects

You have the following rights in relation to your personal data

• Right of access: you can request information about what personal data we hold about you
• Right to rectification: You can request the rectification of inaccurate or incomplete data
• Right to erasure: You can request the erasure of your personal data if it is no longer required for the purposes for which it was processed
• Right to restriction of processing: You can request the restriction of the processing of your data in certain cases
• Right to data portability: You can request the transfer of your data to another service provider in a structured, commonly used and machine-readable format
• Right to object: You can object to the processing of your personal data

To exercise these rights, please contact us using the contact details below

6. Cookies

We use cookies to improve the functionality of our website and to analyse its use. Cookies are small text files that are stored on your device. You can disable cookies in your browser settings, but this may limit the functionality of our website

7. Data security

We take all necessary technical and organisational measures to protect your data from unauthorised access, loss or damage. All data is transmitted via secure channels (e.g. SSL/TLS)

8. Changes to the privacy policy

We reserve the right to amend this privacy policy at any time. All changes will be published on our website and come into force upon publication

9. Contact details

If you have any questions about the processing of your personal data or would like to exercise your rights, please contact us

Strobilatinget GmbH
Office in Calgary:
2750 27 Ave SE, Calgary, AB T2B 0P6, Canada

Phone: +1 403 816 8314
E-mail: [email protected]